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Continue reading →: QUESTIONS LEADERS NEED TO ASK CUSTOMERS 1 (Chris Clark-Epstein)Rangkaian Artikel yang saya posting secara berseri ini saya kutip dari Buku 78 Important Questions Every Leader Should Ask and Answer karya Chris Clark-Epstein. Banyak Point dan pelajaran tentang Leadership yang bisa kita ambil dari topik ini. Selamat Menikmati.. HAVE YOU ever had an unsatisfactory conversation with a customer service representative? One…
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Hello,
I’m Yudha Argapratama
Executive HR leader with 20+ years of cross-industry experience spanning FMCG, manufacturing, mining, and industrial sectors. Currently leading strategic HRBP Manufacturing initiatives across three plants, driving capability architecture, knowledge institutionalization, and workforce transformation aligned with operational excellence and long-term business scalability.
Recognized for shaping integrated people strategies that bridge board-level direction and shopfloor execution — strengthening industrial relations resilience, accelerating leadership pipelines, and embedding sustainable performance systems within complex, governance-sensitive environments.Certified Human Capital General Manager (BNSP), PMP®-certified, Professional Coach, and Strategic Management Practitioner. Serving as strategic partner to senior executives in navigating transformation, capability acceleration, and enterprise-wide people strategy execution
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