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Continue reading →: MANAGING YOUR BOSS (2) : MANAGING THE NO – BOSS
One of the most frustrating kinds of boss is the boss who really isn’t there: the ‘‘no-boss boss.’’ This is the opposite of the overly aggressive, controlling, or micromanaging boss. It’s the boss who manages by not managing; the leader who leads by not leading. This boss often does not…
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Continue reading →: TNA Series 6 : TIPS FOR PREPARING INTERVIEWS
1. Familiarize yourself with technical and industry-specific terms. 2. Obtain background information about the problem or issue of concern if possible. 3. Establish the purpose, expected outcomes, and objectives for the interview. 4. Determine whether the interview will be conducted in person, by phone, or online. 5. Identify a comfortable…
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Continue reading →: SEVEN MANAGEMENT HAT [3]
3 THE LEADERSHIP HAT: TAKING THE LEAD Leadership is the third component of managing. There are those who make a distinction between managing and leading. While leadership is vital, it is only one part of the management process. Leadership doesn’t work in isolation to meet organizational objectives. Keep in mind…
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Continue reading →: MANAGING YOUR BOSS (1) : CLUESESS BUT CONNECTED BOSS
What if a boss has been put in charge by his family who own the business, but he is totally clueless about how to run things and doesn’t know it? Often, because of the boss’s family connections, employees may be afraid to clue the boss in, afraid the boss is…
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Continue reading →: SEVEN MANAGEMENT HAT [2]
2. THE DIRECTION HAT: TEACHER, COACH, PROMOTER, INNOVATOR In providing direction, managers integrate knowledge, skills, attitudes, personal characteristics, and experience of the unit into an effective and efficient team. Providing direction involves managing the assigned and available resources within the limits of the organizational infrastructure. The resources include people, intellectual…
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Continue reading →: TNA Series 5 : TNA COMMUNICATION
Communications before, during and following TNA work should be carefully planned and completed so that your findings do not come as a ‘shock’ to people. Completing TNA can also provide a good opportunity to: raise awareness; begin to manage expectations, and, build commitment to the program . Therefore completing TNA…




