Posts Tagged ‘Interview’

TNA Series 9 : TIPS FOR CONDUCTING AN INTERVIEW

1. Begin with a few rapport-building questions. 2. Obtain permission to record the interview. 3. Avoid adhering rigidly to the question sequence. Be flexible, but ensure that all questions have been covered by the end. If they have not been, schedule a follow-up phone or online interview. 4. Give all participants an equal amount of […]

TNA Series 8 : TIPS FOR DEVELOPING INTERVIEW QUESTIONS

1. Place easy-to-answer, open-ended questions at the beginning. This will help the interviewee to begin talking and can help to develop trust and rapport. 2. Place important questions near the beginning of the interview. 3. Place controversial or sensitive questions, including demographic questions, at the end.

TNA Series 6 : TIPS FOR PREPARING INTERVIEWS

1. Familiarize yourself with technical and industry-specific terms. 2. Obtain background information about the problem or issue of concern if possible. 3. Establish the purpose, expected outcomes, and objectives for the interview. 4. Determine whether the interview will be conducted in person, by phone, or online. 5. Identify a comfortable and private location for conducting […]

TNA Series 4 : SOME METHOD TO COLLECTING DATA

There are some method to collecting data/information in Training Need Analysis (Gupta, 2007) : Interview Some people assume that interviews are one of the easiest tools for gathering information about learning and performance needs. A brief discussion with customer service associates could uncover reasons why phone calls are not being handled properly. An in-depth discussion […]

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