Posts Tagged ‘TNA’

TNA Series 10 : 14 KEY ELEMENT IN WRITING SURVEYS

Use this checklist and list of questions when developing written surveys: 1. Write your objective for the assessment. 2. Decide what will be done with the results of the assessment. 3. Decide who will interpret the data, report data, and so forth.

TNA Series 9 : TIPS FOR CONDUCTING AN INTERVIEW

1. Begin with a few rapport-building questions. 2. Obtain permission to record the interview. 3. Avoid adhering rigidly to the question sequence. Be flexible, but ensure that all questions have been covered by the end. If they have not been, schedule a follow-up phone or online interview. 4. Give all participants an equal amount of […]

TNA Series 8 : TIPS FOR DEVELOPING INTERVIEW QUESTIONS

1. Place easy-to-answer, open-ended questions at the beginning. This will help the interviewee to begin talking and can help to develop trust and rapport. 2. Place important questions near the beginning of the interview. 3. Place controversial or sensitive questions, including demographic questions, at the end.

TNA Series 7 : WHERE CAN YOU FIND EXISTING INFORMATION ?

It is usually easier and less costly to gather existing information than to gather new information. Look in several places for existing information, such as: • Operations and productivity statistics and reports • Prior surveys or interview information • Financial records • Purchase order and inventory reports • Organization databases • Logs or records of […]

TNA Series 6 : TIPS FOR PREPARING INTERVIEWS

1. Familiarize yourself with technical and industry-specific terms. 2. Obtain background information about the problem or issue of concern if possible. 3. Establish the purpose, expected outcomes, and objectives for the interview. 4. Determine whether the interview will be conducted in person, by phone, or online. 5. Identify a comfortable and private location for conducting […]

TNA Series 5 : TNA COMMUNICATION

Communications before, during and following TNA work should be carefully planned and completed so that your findings do not come as a ‘shock’ to people. Completing TNA can also provide a good opportunity to: raise awareness; begin to manage expectations, and, build commitment to the program . Therefore completing TNA can in itself provide a […]

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